FAQs for Little Penguin

Environmentally we are not wasting plastic bottles as Little Penguin is reusable. Most bottle water is just filtered tap water, so it is not alkaline. Alkaline bottled water is usually stored in tanks so air pollutants can still reduce the alkalinity of the water.

• Carbon from coconut shell in Malaysia
• Assembled in Malaysia
• Designed in Australia

It is made from high quality coconut shell from Malaysia.

4-stage filtration system

1. PPF
2. Silver Activated Carbon
3. Calcium Ionised clay
4. PPF

Silver activated carbon can kill bacteria more effectively than ordinary activated carbon.

Water generally starts to lose its alkalinity after 24 hours, but this can vary depending on how the water is stored and the temperature the water is kept in.

Water loses it alkalinity in general over 18-24 hours, but this depends on the methods used to alkaline the water, the amount of pollutant particles surrounding the alkaline water and what temperature the water is kept in.  Air carries PM2.5 and PM10 particles in it, so as soon as you unseal an alkaline water bottle, air gets inside the bottle and begins reducing the alkalinity of the water.

We sell the little penguin bottle with one filter included, the only replaceable part is the filter, which comes in 4 different colour options.

Regrettably, unless it is a manufacturing fault, we will not replace a broken bottle.

No, little penguin bottle and filter are not suitable for dish washer. We recommend you to hand wash it with warm or cold water with mild detergent or ecobud’s activated oxygen water to sterilise and deodorise

We do not recommend that this product is used with microbiologically contaminated water or water from unknown sources. Our product is intended to filter regular tap water. 

The quality of water may be affected. 

Generally you can filter 150 L of water through one filter, however, we still recommend changing the filter every 2 months to maintain the optimum quality of the water.

Yes, they are BPA (Bisphenol A) free.

Little penguin is made from FDA- and DOH-approved PET that is free of toxic BPA, phthalates and PVC, and is 100-percent recyclable. Yes, it is designed to be reused over and over again.
But like all drink containers, it must be cleaned regularly.

Initial Use

1. Rinse filter under normal temperature
2. Fill the bottle
3. Screw the spout on and test squeeze to make sure it doesn't leak
4. Squeeze the penguins stomach (middle of the bottle) until half of the water has come out
5. The water bottle is ready for use

Regular Use

1. Fill the bottle three quarters full
2. Screw the spout on and test squeeze to make sure it doesn't leak
3. When drinking you can squeeze or sip and squeeze, directly placing the spout in your mouth
4. The stomach of the penguin bottle is the best and easiest place to squeeze and it will also will keep the plastic body of the bottle in good condition
5. The plastic will loosen up after about two weeks of usage, so it should get easier to squeeze
6. The filter will loosen up after a few uses of the bottle, allowing for more a quicker water flow
7. Angle the bottle between 15-30 degrees when using squeezing the water bottle and you should find the water come out a little easier

Maintenance

1. Remove the filter and rinse under normal temperature water once a week, as this will get a greater life from your filter Do not wash the filter with hot water or soap
2. You can wash your bottle, lid and cap with soap or ozone water

Change needed after using the filter for 2 months of usage or 150 litres of usage (about 214 refills)

To maintain an optimum quality of the bottle, we recommend sipping and not squeezing to strongly on the bottle or drop it.

No, the filters will not expire until they come into contact with water. Replacement filters should be stored in a cool, dry place. However, for optimum quality, we recommend keeping the filters for no longer than 2 years.

Filters should be replaced 2 months from first contact with water – even if it has not filtered 150Litres of water in that time.